At 1899 Rich, your privacy is our priority. This Privacy Policy clearly explains how we collect, use, store, and protect your personal information when you use our platform.
We don't just follow the rules — we genuinely care about every Malaysian player's privacy.
All data transmitted between your device and 1899 Rich servers is protected by 256-bit SSL encryption — the same standard used by leading financial institutions.
1899 Rich never sells, rents, or shares your personal data with third parties for marketing purposes without your explicit consent.
Our identity verification (KYC) process is conducted securely and is accessible only to authorised personnel. Your documents are not retained longer than necessary.
Player data is stored in data centres equipped with physical and digital access controls, automated backup systems, and round-the-clock security monitoring.
You have the right to access, correct, or request deletion of your personal data at any time. We will process all requests within 14 business days.
In the event of a data breach affecting your information, we will notify you within 72 hours and take immediate action to protect your account.
1899 Rich is fully committed to protecting the privacy and security of our players' personal data in Malaysia. As a responsible digital entertainment platform, we comply with all applicable data protection requirements, including the Personal Data Protection Act 2010 (PDPA) Malaysia.
This Privacy Policy covers all aspects of data collection and processing when you use the 1899 Rich, our mobile app, or any services we offer. It applies to all registered users and visitors to our website.
We want to be completely transparent: we never sell your personal data to anyone. We collect information solely for the purposes stated in this policy, and we always strive to limit the data we collect to only what is strictly necessary.
1899 Rich collects several categories of data when you register and use the platform. Here is a full breakdown:
| Data Categories | Type of Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, MyKad/passport number, date of birth, gender | Identity verification (KYC), regulatory compliance |
| Contact Data | Email address, phone number, residential address | Account communications, verification, customer support |
| Financial Data | Bank account numbers, e-wallet details (TNG, GrabPay, DuitNow) | Deposit & withdrawal processing |
| Transaction Data | Deposit, withdrawal, betting, and winnings history | Financial records, auditing, and compliance |
| Technical Data | IP address, device type, browser, operating system | Security, fraud detection, optimisation |
| Usage Data | Games played, session duration, game preferences | Platform improvements, personalised recommendations |
Data collected by 1899 Rich used for the following purposes only:
1899 Rich does not sell your personal data. However, in certain circumstances, we may share your information with the following parties:
We implement comprehensive technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse:
While we take all reasonable steps to protect your data, no system is entirely 100% secure. You also play an important role in keeping your account safe — use a strong password and never share your login credentials.
1899 Rich uses cookies and similar tracking technologies to enhance your experience on our platform. Below are the types of cookies we use:
You can manage or delete cookies through your browser settings at any time. Please note, however, that disabling certain cookies may affect the functionality of some parts of the 1899 Rich platform.
1899 Rich retains your personal data for as long as your account remains active or as long as necessary to provide our services. Specific retention periods are as follows:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account data | Throughout the duration of active membership | Ongoing account management |
| Financial transaction records | 7 years after the transaction | Malaysian legal & tax requirements |
| KYC Documents | 5 years after account closure | PDPA & AML Compliance |
| Support communication logs | 3 years | Dispute resolution & improvement |
| Technical log data | 90 days | Security monitoring |
| Marketing data | Until consent is withdrawn | Promotional communications |
When data is no longer needed, we will securely delete or anonymise it using industry-recognised methods.
As a player 1899 Rich and a data subject under Malaysia's PDPA, you have the following rights regarding your personal data:
To exercise any of the above rights, please contact us by email at support@1899rich.ws by clearly stating your request. We will process all requests within 14 working days. In complex cases, this period may be extended by up to 30 days, with notice provided to you.
1899 Rich does not provide services to individuals under the age of 18. We do not knowingly collect or process personal data from minors.
1899 Rich reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or new platform features.
When we make material changes to this Privacy Policy, we will notify you via a prominent notice on the platform or by email to the address registered to your account. The "Updated" date at the top of this page will always reflect the latest version of the policy.
Continued platform use 1899 Rich after any changes to this Privacy Policy take effect will be considered your acceptance of those changes. We encourage you to review this page periodically.
If you have any questions, concerns, or complaints regarding our Privacy Policy or how we handle your personal data, please contact our Data Protection Officer:
If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP) under the Ministry of Communications and Digital.
Now you know how we keep your data and privacy safe. Register a free account today and enjoy Live Casino, slots, baccarat, blackjack, and Sports Betting on the Malaysia Super League and EPL — with deposits from as low as RM10 via Touch 'n Go or DuitNow.